Privacy Policy

1. Introduction

Viking Elite Management LLC (“Viking Elite,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at viking-elite.com (the “Site”), including any subdomains, and use our tools, forms, or services.

Please read this Privacy Policy carefully. By using the Site, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit an Application: Name, email address, social media handles, platform links, current revenue range, goals, team status, and other information included in the application form
• Use the Revenue Leakage Detector: Name, Instagram handle, email address, current monthly revenue range, total fan count, PPV pricing, monthly earnings, daily hours spent chatting, and fan purchase percentage
• Contact Us: Name, email address, and any information you include in your message
• Book a Call: Name, email address, preferred date/time, and any scheduling information

2.2 Information Collected Automatically

When you access the Site, we may automatically collect:

• Device Information: Browser type, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, scroll depth, referring URLs, and navigation paths
• Network Information: IP address (which may be used to approximate general geographic location), internet service provider
• Cookies & Tracking Technologies: See Section 6 below for details

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

• Analytics Providers: Google Analytics and similar services that provide aggregated usage and demographic data
• Advertising Platforms: Meta (Facebook/Instagram), TikTok, and other platforms that provide conversion tracking and audience data when you interact with our advertisements
• Social Media Data Providers: Publicly available Instagram profile data (follower count, engagement metrics) obtained through authorized third-party data services for the purpose of powering our revenue analysis tools

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To process applications, provide revenue analysis, deliver management services, and communicate with you about your account
• Calculator & Tools: To generate personalized revenue estimates, projections, and recommendations based on data you provide
• CRM & Lead Management: To manage our pipeline, track interactions, automate follow-ups, and qualify prospective clients
• Communications: To send you relevant information about our services, respond to inquiries, schedule calls, and provide booking confirmations
• Analytics & Improvement: To analyze Site usage, optimize our tools and marketing, understand user behavior, and improve our services
• Marketing: To serve relevant advertisements, create custom and lookalike audiences on advertising platforms, and measure campaign effectiveness
• Benchmarking: To create aggregated, anonymized industry benchmarks that improve our calculator tools and services (no personally identifiable information is used in benchmarks)
• Legal & Compliance: To comply with applicable laws, enforce our Terms of Service, prevent fraud, and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Site, conducting business, or providing services to you (e.g., hosting providers, CRM platforms, email service providers, analytics tools). These providers are contractually obligated to protect your information and use it only for the purposes we specify
• Advertising Partners: With advertising platforms (Google, Meta, TikTok) through pixels and tracking technologies for the purpose of measuring ad performance and creating targeted audiences. Data shared with these platforms is subject to their respective privacy policies
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction
• Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
• With Your Consent: When you have given explicit consent to share your information for a specific purpose

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Active Leads & Clients: Retained for the duration of the business relationship and for a reasonable period thereafter
• Calculator Data: Retained for up to 24 months from the date of submission for benchmarking and service improvement purposes
• Inactive Leads: Data for leads with no activity for 12 months may be archived; data archived for more than 6 additional months may be permanently deleted
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Site.

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly (e.g., session management, form state). These cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics). These collect anonymized usage data including pages visited, time on site, and navigation patterns
• Marketing Cookies: Used by advertising partners (Meta Pixel, TikTok Pixel, Google Ads) to track conversions, serve relevant ads, and build audience segments

Managing Cookies:

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the Site. For opt-out options:

• Google Analytics: Google Analytics Opt-Out
• Meta: Facebook Ad Settings
• General: Network Advertising Initiative Opt-Out

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request your data in a structured, commonly used, machine-readable format
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time
• Opt-Out of Sale: We do not sell personal information; however, if this changes, you will have the right to opt out
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by us and our service providers
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To make a CCPA request, email us at [email protected] with the subject line “CCPA Request.”

9. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• The right to access, rectify, erase, restrict processing, and port your personal data
• The right to withdraw consent at any time (where processing is based on consent)
• The right to lodge a complaint with your local data protection authority

Legal Bases for Processing: We process your data based on: (a) your consent, (b) the necessity to perform a contract or take pre-contractual steps, (c) our legitimate business interests, and (d) compliance with legal obligations.

International Transfers: Your data may be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with applicable law.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Secure database storage with access controls
• Regular security assessments and monitoring
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information promptly.

12. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Viking Elite Management LLC
Email: [email protected]